Retail Supervisor - Dufftown, United Kingdom - Total Recruitment Group
Description
FIXED TERM CONTRACT - 12 monthsRETAIL LEADER
BASED IN BALLINDALLOCH, (Not too far from Grantown on Spey) in Moray area.
SALARY £27000
HOURS - Standard retail requirements, Working and 8 hour day between 9am - 6pm working 5 days out of 7, including flexibility around weekends
OUTSTANDING BENEFITS INCLUDE:
For your health, the company offers private medical insurance.
Income protection
A comprehensive Employee Assistance Programme.
Lifestyle benefits include 28 days' annual holiday
Employee pension
Share incentive plan
Season ticket loans
Payroll giving and more
You can access lots of gifts & discounts, including an allowance each year to spend on their brands in the staff shop and employee discounts from a range of high street retailers.
We have regular events in their very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.
THE ROLE
As Retail Leader, you will be responsible for the retail management at a prestigious retail and visitor centre, representing WORLD CLASS brands.
You must ensure the delivery of outstanding customer experience to all who visit the shop and the centre, as well as holding responsibilities for net revenue and profit objectives.
Additionally, the Retail Leader will be expected to model positive behaviours such as proactive consumer engagement, immersive storytelling, task delegation and leadership.
Key Responsibilities:
Grow the retail business, placing great value on the customers overall retail experience.
Deliver against the P&L targets (revenue and profit).
Exceed retail business objectives, closely monitor sales and margin for the branded products and POS, constantly optimise product range and customer offer.
Ensure all team members are appropriately rewarded & trained in the main areas (product knowledge, retail skills, selling techniques, brand advocacy).
Continuous development and implementation of on line strategies, e-commerce platform, website, digital customer relationship management and social media, to ensure customer experience is at the 1st class level, expected of our brand.
Define and implement price positioning, new merchandising plans, new retail product offers, new in store product experience to systematically enhance the experience and increase average spend per head in line with KPI's.
This position could be right for you if you:
- Previous Senior Level Experience as a Shop Manager, preferably in International Luxury or Hospitality Brands.
- Strong Leadership Skills with significant experience in Management
- Substantial Merchandising knowledge with proven success of Merchandising plan recommendation and implementation.
- Background in Marketing preferable, understanding of retail management to meet operational KPI's, revenue and profit targets.
- Solid Experience in managing inventory, product assortment, orders and stock cover.
Job Types:
Full-time, Fixed term contract
Contract length: 12 months
Salary:
£27,000.00 per year
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- Onsite parking
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Dufftown, Moray: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 4 years (required)
- Supervising experience: 2 years (required)
- Retail management: 1 year (preferred)
Work Location:
In person
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