Customer Service Advisor - Manchester, United Kingdom - Pertemps SSDC - DDT

Pertemps SSDC - DDT

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor
Our Insurance Broker client have a brilliant opportunity to join their global company as a Customer Service Advisor
We are looking for a hard-working and committed Customer Service Advisor to support a busy claims handling department.
This position would involve home working (all equipment provided) and offers full time hours suited to you. All training would be provided.

_This role has an immediate start The position is temporary initially (4-6 months) with a chance to go permanent._

The company:

Working for a global insurance company, there is plenty of room for progression and career development. Flexible working and a great working culture come with the position.

The role:

As a Customer Service Advisor, you will receive a high volume of calls from customers and contractors. You will assign contractors out to customers to complete repair jobs at the customers request.
You will liaise internally to find solutions to customer queries. You will use your own initiative to ensure the best outcome for valued customers.
You will complete administration and data entry tasks to log calls and support your telephony work.

Your experience:

Experience within the insurance industry would be preferred, however any experience where you have dealt with high volumes of calls or telephony customer service would be considered.
Great attention to detail and good administration skills.
Great communication and interpersonal skills essential.
Great time management and organisational skills.
Being bilingual would be a great benefit within this global business.