Fraud Specialist, Chase Uk - Edinburgh, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
At Chase we believe in doing things differently, with our customers at the forefront of our minds. As one of our Fraud Specialists, you will be a key part of our approach.

Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the bank.

You will be in direct contact, and use your relationship building skills, and problem solving ability to empathetically mange your cases.


What you will need to be a great Chaser?


Your people skills will be key in this role, the conversations may be emotive, with some customers being victims of scams or fraud.

With your careful questioning, you will understand and evaluate risk, mitigating the impact to both customers and the bank.


Using your experience in a similar role, you will use your passion for delivering a high quality service, with your analytical approach to get to the bottom of your cases and respond accordingly.

A background in investigations, compliance, risk, fraud, analysis or banking will allow you to be successful.

Your role will be shift based and will include morning, evening and weekend work on rotation. You will be given the option to work the shifts across 4, or 5 days per week.


What you will get as a Chaser?


We provide you with excellent training, a structured career path, and support you to become an expert in your area, to give you the opportunity to progress.


We want you to have the best employee experience, from our wellness days and annual employee appreciation week, want you to feel looked after, cared for, and valued.


Along with 25 days holiday plus bank holidays, you will also have access to the standard physical, mental, and financial resources and support you expect from an employer.

ICBCareer #ChaseUKCustomerServices
J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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