Insurance Claims Handler - Mansfield, United Kingdom - The Best Connection Employment Group

The Best Connection Employment Group

Verified Company

Mansfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area

As an insurance claims handler, you'll be involved in managing a claim from the start through to settlement, making decisions collectively on the extent and validity of a claim, and checking for any potential fraudulent activity.

MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND

Duties:

Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
Monitor the progress of a claim
Escalating problems to other members of the team
Data entry / use of computer software
Liaising with internal departments
General administration duties
Have a great knowledge of problem solving
Work hard to deliver the best possible outcome
Provide the best service
Excel at building rapport with customers
Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers

Working hours:

Monday
Friday 9am 5pm (37.5 hours per week)
Potential over time available, paid at time and a half
You must be flexible to work some weekends
Pay rate is £11 to begin with, however there is also the potential of a pay increase, following a successful probation period

A full CV will be required, followed by an interview directly with the company

Benefits & Requirements: