Client Services Executive Representative - Manchester, United Kingdom - Altus Group
Description
Remote position but MUST be willing to come into the office for 6 weeks hybrid/in-office training (Manchester, Leeds, Liverpool)
Opportunity Awaits at Altus Group
Altus Group is excited to announce a new opportunity for Client Services Executives to join our growing Client Services team remotely
What's in it for you?
- £22,000 per annum, plus a competitive monthly commission 28K OTE_
Benefits - Altus Group offers a range of competitive benefits including private medical insurance - BUPA, health cashback plan - Simply Health, 22 days holiday in addition to 8 statutory public holidays, family-friendly policies, pension contributions, life assurance, season travel ticket loans & MORE.
Growth & Progression - You will be supported by experienced managers and operate exclusively on a business-to-business model. We provide a great platform for you to fine-tune your experience and progress in your career in a professional environment.
The Culture - We're proud of our company culture at Altus Group. From rewards and incentives to remote socials and personalized development plans, our welcoming teams strive to make Altus Group a great place to work.
Environment - This is a 6-month fixed-term, fully remote role. Your training and support will all be provided virtually.
- This is a 6month contract opportunity with the potential to become extended or become a permanent role within Altus Group._
Objectives of this Role:
- Proactively manage a campaign of commercial clients and renewal results within defined accounts.
- Build rapport with clients to identify opportunities to renew our current client contracts and crosssell other Altus Group services, where appropriate.
- You will manage client expectations to ensure they understand processes and timescales.
- Act as a trusted advisor throughout the entire contract renewal lifecycle.
Requirements:
- Must be eligible to work in the United Kingdom
- We are looking for individuals with experience in customer and/or client service. However, if you are passionate and enthusiastic about providing a great client experience, then we want to hear from you
- You should be confident using various systems including Microsoft Office and have strong written and verbal communication skills
- Sales experience is a plus
What is Altus Group?
Altus Group is a leading provider of software, data solutions, and technology-enabled expert services to the global commercial real estate (CRE) industry.
- Over 50,000 customers
- Over £2billion+ in savings to date and on average £4million+ per week for UK businesses
- No win, no fee service = never any upfront fees for clients
- Over the last 3 years, Altus has taken over 5 times more appeals to Valuation Tribunal than the next largest Rates Advisor
- Altus Group is fully regulated by the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues Rating and Valuation (IRRV)
- Come realize your potential at Altus Group_
Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.
Job Types:
Temporary contract, Fixed term contract, Temp to perm
Contract length: 6 months
Schedule:
- 8 hour shift
Experience:
- telesales or cold/warm calling: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location:
Hybrid remote in Manchester, M16 0PQ
Expected start date: 03/04/2023
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