Customer Service Representative - Nottingham, United Kingdom - Express Recruitment
Description
Express Recruitment are currently recruiting for an established, thriving global brand who is currently looking to expand their talented team by recruiting a number of bright, motivated and ambitious Customer Service professionals on a permanent contract.
Our client offers a laid back but professional working environment and reward their hardworking teams with an array of additional perks and benefits.
Hours are 37.5 per week on a shift rota, given a number of weeks in advance, with hours ranging from 8am-7pm with rare Saturday working.
Roles & Responsibilities
- Respond to customer queries in an efficient manner
- Provide satisfactory resolutions for customers regarding deliveries and orders
- Liaising with a broad range of customers via social media channels
- Use internal systems to accurately record notes and update customer profiles
- Collaborate with internal departments as required
Skills & Experience
- Experience in a fastpaced Customer Service position
- Excellent written and verbal communication skills
- Able to work as part of a team and manage own workload
- Ready to hit the ground running in a highly desirable working environment
About Express Recruitment
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.
Vacancy Summary
Hours:
Monday - Friday (Shift Pattern, 8am - 7pm)
Salary:
c£22,000 per annum D.O.E
Location:
Nottingham, Nottinghamshire
Job Type:
Permanent, Office Based
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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