Sales Coordinator - Bishop's Stortford, United Kingdom - The Dove Partnership
Description
We have a fantastic opportunity to work for a fun, friendly company in an exciting industry as a Sales Co-ordinator.
Your primary role will be supporting the account managers in all areas of commercial activities as per the job description below.
Tasks & Responsibilities
Communication
- Be thorough and clear in all communication
- Pay great attention to detail
General Duties
- Support the Account Manager in all areas of their commercial activities
- Raise sample requests and send samples to the customers or contract manufacturers
- Work closely with internal departments across different functions
- Work closely with the Customer Service Dpt during order processing
- Organise presentations and quote letters
- Keep customer records, pricing and requirements uptodate
- Support the Account Manager with customer complaints internally & externally
- Work with Microsoft Office and Product Vision to manage projects and administrative tasks
- Support the Account Manager organising and coordinating customer meetings.
- Support the Account Manager in managing Regulatory enquiries (documents, specific enquiries)
Project Management
- Enter and followup on projects efficiently to ensure deadlines are met
- Work closely to organise submissions and samples
- Prepare and ship submissions to customers
- Prepare and communicate quotations to customers
- Prepare submission presentations
- Adhere to company policies and procedures
- Support other members of your team
SKILLS & ATTRIBUTES REQUIRED
- At least 2+ years' experience in a sales or customer services support role
- Excellent written and verbal communication skills
- Skilled in solving problems fast and effectively
- Customer focused, commercial mindset
- Highly proficient in using Powerpoint & Excel spreadsheets, making presentations
REMUNERATION AND BENEFITS
- This is role will be based in Bishop's Stortford but with 12 days per week from home
- Bonus Scheme earning up to 10% of annual salary (may vary in line with annual compensation plan)
- Life Assurance Cover up to 4x annual salary
- Pension
- 25 days holiday and bank holidays
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