Sales Coordinator - Bishop's Stortford, United Kingdom - The Dove Partnership

Tom O´Connor

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Tom O´Connor

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Description

We have a fantastic opportunity to work for a fun, friendly company in an exciting industry as a Sales Co-ordinator.


Your primary role will be supporting the account managers in all areas of commercial activities as per the job description below.


Tasks & Responsibilities

Communication

  • Be thorough and clear in all communication
  • Pay great attention to detail

General Duties

  • Support the Account Manager in all areas of their commercial activities
  • Raise sample requests and send samples to the customers or contract manufacturers
  • Work closely with internal departments across different functions
  • Work closely with the Customer Service Dpt during order processing
  • Organise presentations and quote letters
  • Keep customer records, pricing and requirements uptodate
  • Support the Account Manager with customer complaints internally & externally
  • Work with Microsoft Office and Product Vision to manage projects and administrative tasks
  • Support the Account Manager organising and coordinating customer meetings.
  • Support the Account Manager in managing Regulatory enquiries (documents, specific enquiries)

Project Management

  • Enter and followup on projects efficiently to ensure deadlines are met
  • Work closely to organise submissions and samples
  • Prepare and ship submissions to customers
  • Prepare and communicate quotations to customers
  • Prepare submission presentations
  • Adhere to company policies and procedures
  • Support other members of your team

SKILLS & ATTRIBUTES REQUIRED

  • At least 2+ years' experience in a sales or customer services support role
  • Excellent written and verbal communication skills
  • Skilled in solving problems fast and effectively
  • Customer focused, commercial mindset
  • Highly proficient in using Powerpoint & Excel spreadsheets, making presentations

REMUNERATION AND BENEFITS

  • This is role will be based in Bishop's Stortford but with 12 days per week from home
  • Bonus Scheme earning up to 10% of annual salary (may vary in line with annual compensation plan)
  • Life Assurance Cover up to 4x annual salary
  • Pension
  • 25 days holiday and bank holidays

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