Service Advisor - Bristol, United Kingdom - Dick Lovett

Dick Lovett

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our MINI Dealership in Bristol are looking to appoint an accomplished and enthusiastic Service Advisor.

At Dick Lovett we believe passionately in and champion 'Customer Satisfaction through Staff Satisfaction'.

It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers.

If you are someone who embraces the values of both the MINI brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you.

Key responsibilities:

Deliver a great experience for our customers in for servicing and repairs
Booking services
Completing repair orders
Communicating any required repairs to our customers
Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales

Essential Qualifications:

Experience of working in a Service department in a franchised dealership
Knowledge of Microsoft Office, Excel and Kerridge
Familiarity of warranty procedures would be advantageous but not essential

If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop.

You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.

Working at MINI Bristol

EXPLORE LOCATION

Situated in Laurel Court, Cribbs Causeway, MINI Bristol is just off the A4018, less than a mile from Junction 17 of the M5 motorway.

Dick Lovett has represented MINI since 2001 and has similar brand values which means when you join the team, you will never be just a number.

Working in the Service team

EXPLORE TEAM
Working in the Service Team means that no two days are ever the same.

As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they've purchased their car or motorcycle from us.