Clerical Officer Receptionist - Spennymoor, United Kingdom - The Jeya Group Ltd

The Jeya Group Ltd
The Jeya Group Ltd
Verified Company
Spennymoor, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are looking for Clerical Officer Receptionist that will provide a professional receptionist and general administrative service which will assist the delivery of a high quality service.

-
DUTIES AND RESPONSIBILITIES _
SPECIFIC_
TO THIS POST:

The post-holder will be required to:

  • Provide a professional receptionist service;
  • Provide core administrative functions to support the work of the Service.
  • Carry out other duties commensurate with the grade of the post

Receptionist Duties:


  • Provide a professional, effective and efficient front line response to visitors, callers and users of the Service;
  • Ensure all initial queries are dealt with efficiently and courteously;
  • Deal effectively with incoming telephone calls and enquiries;
  • Deal effectively with all face to face enquiries;
  • Organise and produce information for display boards, including maintaining an up to date supply of leaflets;
  • Maintain and ensure the reception area is welcoming at all times, including the Refectory.

Administrative Duties:


  • Support staff in the provision of general clerical and administrative support;
  • General typing duties reports, letters etc.
  • Assist with the with incoming & outgoing correspondence;
  • Assist with the checking of stock levels and maintaining and ordering office stationery/equipment/leaflets;
  • Create and maintain manual and electronic filing systems in accordance with appropriate File Management Procedures;
  • Problem solving/reporting in relation to Multi Function Devices, PC's, meeting room equipment and general IT navigation. Also building repairs;
  • Cash handling duties.
  • Be flexible and provide support cover as necessary.

Administrative Support for Meetings/Team Activity:


  • Assist with the administration and coordination of meetings, production of papers, schedules, venue bookings;
  • To attend meetings and take minutes as required;
  • To assist with the coordination of room bookings, and update electronic calendars as required;
  • To assist with the administration of activities and events, including the setting up of rooms

Management Information & IT Systems:


  • Retrieval and transfer of records including Synergy and EPM as required by the team;
  • To ensure that accurate data entry is completed within timescales using designated IT systems;

Communication:


  • To provide a professional and courteous "first point of contact" for all services and visitors;
  • Ensure all calls are handled efficiently and effectively;
  • To ensure the receipt and forwarding of secure electronic correspondence to the appropriate personnel;
  • To lead on the sorting, distribution and dispatching of incoming and outgoing mail, including the accurate logging and posting of secure postal items.

Buildings Management:


  • To report any building related issues to the Business Services Senior Coordinator;
  • Assist the Business Services Senior Coordinator in ensuring that the appropriate documentation is completed and general health and safety requirements are met;
  • Experience of working with the public in a reception environment
  • Dealing with customer enquiries both on the telephone and face to face
  • Experience of providing a range of administrative duties
  • Experience of maintaining both electronic and manual filing systems
  • Minute Taking
  • Maintaining a busy room booking system
  • Excellent interpersonal skills
  • Excellent organisational skills
  • Excellent communication skills
  • Excellent IT skills including use of all the Microsoft packages
  • Ability to work as part of a team
  • Being able to work on your own initiative
  • Being able to multitask
  • Numerate and Literate
  • A genuine interest in providing an excellent customer service
  • Resilient
  • Adaptable to change
  • Flexible
  • Pleasant and helpful

Job Types:
Full-time, Temporary contract


Salary:
£11.89 per hour
More jobs from The Jeya Group Ltd
See all jobs of The Jeya Group Ltd