Customer Care Coordinator - Derby, United Kingdom - Macildowie Recruitment and Retention

Macildowie Recruitment and Retention

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Care Coordinator

Derby (Hybrid)

£21, OTE £33,000.00)

Full-Time

Permanent
Macildowie are pleased to be working with a leading services business within the
Derby area.

Our client is actively looking for their next addition to join the wider sales team as a
Customer Care Coordinator.

This is a
permanent position offering
Hybrid work (3 days office, 2 days from home).
The working hours are Monday to Friday, 9:00am to 5:30pm

Role & Responsibilities:

Making outbound calls to existing customers to identify further business opportunities.
Provide effective communication with all clients, whilst maintaining a highlevel of product knowledge.
Ensure all client information is kept confidentially and secure in line with the GDPR.
Adhoc administrative duties as required by the wider team.
Maintain contact spreadsheets and produce monthly reports on activity.
Exceptional communication skills, both written and verbal.
Advanced Microsoft Excel knowledge.
Positive "cando" attitude
Polite, professional and confident telephone manners.
Engaging personality with the ability to build rapport with customers and advisors.

Perks & Package: