Service Planning Co-ordinator - Hope Valley, United Kingdom - Sue Ross Recruitment

Sue Ross Recruitment

Verified Company

Hope Valley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sue Ross Recruitment are working for a well established international manufacturing company based in the Hope Valley in Derbyshire. We have a great opportunity for a highly motivated Service Planning Co-ordinator to join a busy Service Department.

The successful applicant will assist with the scheduling of a team of Service Engineers, produce work quotes for customers, input data and liaise with customers in a professional manner.

You will need to have good communication skills as duties will include liaising with internal departments, the ability to work on your own initiative, prioritise workload and have the skills to be a good team player.

Primary responsibilities:

Arrangement and coordination of field engineers
Support in manning of the technical helpdesk
Quotation for service works and spare parts
Preparation of quotes and general correspondence
Order intake and acceptance
Order processing
Preparation of orders for materials and resources for servicing jobs
Warranty analysis
Maintenance of all Service records and databases/CRM
Maintenance of service quality procedures
General office duties

Key skills and qualifications:

Technical bias
Familiarity with computers and operating systems
Electrical engineering experience, or willingness to learn
Systematic approach to problem solving and organisation
Good telephone manner.
Must be computer literate
Working knowledge of MRP systems would be an advantage and Excel at an intermediate level.

Package

Salary dependent on experience and qualifications.
Company Incentive scheme.
Salary Sacrifice Pension Plan with 7.5% employer contributions and a death in service policy.
22 days holiday, plus statutory days.
Early Friday finish, at 12.30pm
May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment._

Job Types:
Permanent, Full-time

Salary:
Up to £33,000.00 per year

Schedule: