Customer Sales Coordinator - Bracknell, United Kingdom - Shorts Group Ltd

Shorts Group Ltd

Verified Company

Bracknell, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

To answer the telephone and handle internal and external communications courteously and efficiently, taking and placing customer orders and resolving queries effectively.

To coordinate outstanding waste services orders daily and make sure that all customers are complying with the standards set out in the Terms and Conditions.
Take ownership of customer data ensuring it is accurate and current.
To inform customers of all aspects of the sale.
To actively sell or promote all aspects of the business.
Keep close contact with customers to ensure turnaround time on existing skips is met.
To ensure the customer is aware of Hazardous waste regulations on certain materials.
To ensure activities within operations are carried out with the highest regard to Health and Safety and Wellbeing of all employees, customers and members of the public in accordance with legal, environmental and company policies.
Work closely with the transport department to ensure customers needs are met
Bring to the attention of the Sales Manager any complaints.
Any other duties as requested by the Sales Manager or Head of Sales

Person Specification

Excellent communication and interpersonal skills.
A high level of accuracy is essential.
Must be a good team player and work well under own initiative.
Demonstrate understanding and works to exceed customer expectations.
Accountable for results and longterm business objectives.
Must possess excellent negotiation skills and be effective at managing customer relationships.