County Court Bailiff - Norwich, United Kingdom - Ministry of Justice

Ministry of Justice
Ministry of Justice
Verified Company
Norwich, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Salary 1
- £22,940

Number of jobs available - 1

Detail of reserve list - 12 Months

Region - South East

City/Town - Norwich

Building/Site - NORWICH COMBINED NORWICH, NR3 1UR

Grade - AO

Organisation Grade for MoJ - AO

Post Type - Permanent

Working Pattern - Full Time

Role Type - Operational Delivery


Job description - This position is Full Time Only and involves travel around the whole of Norfolk and part of Suffolk.


Job Title:
Bailiff

Grade:
AO

The key purpose of the role


Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and Court Orders.

Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.


This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions.

Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.


Essential Skills and Criteria

  • Excellent customer service skills,
  • Ability to work with and learn new IT systems and devices,
  • A valid driving licence


Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.


Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week.


Key responsibilities:


Duties may include:


  • Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
  • Completing related paperwork and accurately receipting monies received.
  • Serving committal orders/warrants.
  • Serving Court documents personally.
  • Conveying prisoners to Court and attending in court when required.
  • General administrative duties
  • Processing of cash payments with regard to propriety and security of monies.
  • Dealing with queries in person, by post and over the telephone.

Other duties


The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.


The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.


Mandatory Eligibility Requirements

Licences
Full UK driving licence.

Additional Information 1


Working Arrangements & Further Information

Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.


Benefits

The MoJ offers a range of benefits:

Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.


There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.

Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


Pension


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


Networks


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


Support

  • A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To the Civil Service Commission (details available here)
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