Patient Advisor Front of House - Plymouth, United Kingdom - Beacon Medical Group
Description
As first point of contact for our patients, your focus will be on ensuring patients and visitors to Beacon Medical Group receive the best possible service, you will provide a professional, efficient and friendly reception service for all patients and other visitors and youll enjoy making a difference to every person who walks through our doors.
This is a varied role that will see you offering a range of patient care activities, including receiving, assisting and direct patients in accessing the most appropriate service or healthcare professional in a courteous, efficient and effective way.
You will facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
You will also offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
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