Product Experience Specialist - London, United Kingdom - Understanding Recruitment

Understanding Recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an Account Manager looking to join a leading EdTech organisation with a remote working arrangement?

As the Account Manager, you will be responsible for ensuring a positive product experience for clients.

Having great product knowledge, you will assist pre-sales in highlighting a the technical capabilities of a product relating to the clients requirements.

The successful Account Manager will be responsible for end-to-end delivery of software product onboarding, making previous experience in this area essential.

This is a great opportunity for an Account Manager with months experience to serve as the primary point of contact for technical issues and inquiries from clients and manage customer relationships, understand their needs, and provide solutions to meet their requirements.

This position offers great technical upskilling potential, where excellent training of products and systems will be provided.

Skills required for the Account Manager position:

Excellent written and verbal communication skills
Experience and understanding of the Software Development Life Cycle
Experience in a customerfacing role, such as technical support or account management
Experience of system onboarding
Excellent stakeholder management skills

Account Management / SDLC / Product Experience Specialist

Salary:
£25,000 - £35,000

Location:
Remote across UK (with office space in Hertfordshire)

Understanding Recruitment is acting as an employment agency for this vacancy.