Customer Service - Glasgow, United Kingdom - Govan Housing Association

Govan Housing Association

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service (Housing) Officer - EVH Grade 7 - £36,860 - £40,475

Minimum 3 years Housing Management Experience Required
Govan Housing Association is a community focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history and one of development and innovation.

Founded in 1971, the Association was the first community based housing provider, leading the way for social housing provision in Scotland.

After 50 years of operating in the housing sector, the Association now manages approximately 1,600 socially rented properties and over 600 factored properties as well as taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.

We are looking for a highly skilled professional with a
minimum of 3 years housing management experience within a social housing environment, to work as part of the Customer Service Team.

You will deliver a high quality customer management service to residents across our housing stock.

You will have experience of working in a community based housing association sector, effectively delivering the standards and outcomes contained within the SHR's Tenant's Charter.

You will be responsible for the full range of housing management activities, with a working knowledge and experience in rent management, income maximisation, tenancy sustainment, allocations, void management, estate management and community engagement.

You will be able to communicate clearly and effectively; be flexible, energetic and resilient and always put the customer first, aiming to "go the extra mile".

How to Apply

Salary:
£36,860.00-£40,475.00 per year

Schedule: