Administrative Assistant - Manchester, United Kingdom - Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BAND - ADMINISTRATIVE ASSISTANT

BAND - ADMINISTRATIVE ASSISTANT

The post holder will assist in providing a full range of admin support to clinical teams including but not limited to:

Utilise the Trust Systems to accurately record patient details and activities (including but not limited to appointments, admissions, discharge, addition to waiting list), ensure the timely recording of all patient activity in line with the Trust Patient Access Policy including data quality requirements.

Provide a telephone service, answering and recording incoming calls, relaying queries, and messages as necessary, liaising with other departments and external organisations where appropriate.

Once in receipt of the necessary training, to work in accordance with the Trust requirements for Digital Competence, including but not limited to:
Use of the Trust HIVE Electronic Patient Record

Support the scheduling of appointments that have been requested via MyMFT

Assisting with monitoring the electronic messaging from MyMFT patients to the relevant clinical teams

Where relevant to your speciality, arrange requests for other services, ensuring compliance with Trust deadlines and inputting requests into appropriate systems, e.g., arranging patient transport for eligible patients, booking interpretation services, porters, and diagnostic tests.

When required, ensure patients are aware of any processes or steps that they must complete prior to their appointment or procedure, e.g., bringing their medications or remaining nil by mouth.

MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.

We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.

What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We're looking forward to hearing from you