Hotel Receptionist - Westminster, United Kingdom - Gen Hospitality

Gen Hospitality
Gen Hospitality
Verified Company
Westminster, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

A boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team.


DUTIES AND RESPONSIBILITIES

  • Welcome guests upon arrival.
  • Supporting with operations such as bookings, concierge services.
  • Respond to all guest questions and requests.
  • Delivering exceptional customer service
  • Coordinating with the Front Office Manager + customer complaints.
  • Work alongside security at the front desk to maintain an high level of safety for everyone onsite.
  • Participate in the management of the hotel's switchboard + mailbox to inform customers, and redirect calls.
  • Perform admin tasks at front desk.
  • Make sure that communal areas are well kept and secure.

ABOUT YOU


Immersing yourself into the expectations and empathising with guests, is important to successfully achieve in this role whilst being able to communicate effectively and remain adaptable to every situation that you encounter.

Other prerequisites include

  • Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).
  • Additional languages beneficial not mandatory


Individuals who love to be social and dynamic within their work whilst delivering a persistent level of exception customer care, please get in touch.


Salary:
£24,000.00 per year


Benefits:


  • Flexitime

Schedule:

  • Day shift
  • Flexitime
  • Night shift

Ability to commute/relocate:

  • Westminster: reliably commute or plan to relocate before starting work (required)

Salary:
£11.00 per hour


Benefits:


  • Flexitime

Schedule:

  • Flexitime
  • Overtime

Ability to commute/relocate:

  • Westminster: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from Gen Hospitality
See all jobs of Gen Hospitality