Customer Service Representative - Leeds, United Kingdom - Emson Group

Emson Group
Emson Group
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Note:
This role is for our
Leeds branch.


Responsibilities:


  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate information about products and services.
  • Maintain customer records and accounts.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain a positive attitude towards customers.
  • Identify customer needs and suggest appropriate products and services.
  • Provide feedback to management regarding customer service issues.

Job Types:
Full-time, Part-time

Part-time hours: 18 per week


Salary:
£20,683.00-£23,706.00 per year


Benefits:


  • Company events
  • Company pension
  • Sick pay

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Leeds, LS10 1PZ: reliably commute or plan to relocate before starting work (required)

Education:


  • Diploma of Higher Education (preferred)

Experience:


  • Customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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