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Ev Head of Operations - Bingley, United Kingdom - Storm Associates

Storm Associates

Verified Company

Bingley, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

EV Head of Operations - Field Services

Salary:
£55k per year + benefits

Location:
Bingley - (Hybrid

Hours:
Monday to Friday - 37.5hrs per week

Excellent opportunity to join a well-established and fast-growing organisation

The Opportunity
Our client is an electric vehicle (EV) charger, full-service supply and installation company based in Yorkshire but operating nationally.

As the experts in EV charging, our client can assist with every step of installing an EV charging

solution, whether it be for the domestic or commercial market. Their main focus is on delivering

excellent quality and service throughout the customer journey.

As a rapidly expanding business in an exciting industry, our client are looking for a new team member

with experience of managing field-based teams across the UK. A positive and adaptable

leader, with excellent people management experience to guide and motivate a diverse team.

General job description

Strong leadership, management and development of the fieldbased team to deliver high quality EV charger installations and exceptional customer service
Ensure the team members follow relevant health and safety policies and procedures whilst on site
Ensure the team follows all relevant regulations and best practise and is aware of any compliance issues
Recruitment and retention of field electricians as additional resources are required
Carry out regular oneonones and performance reviews/appraisals
Measuring the team on agreed KPIs and providing constructive feedback for improvements
Development of inhouse training programs for the electricians as well as ensuring that external training is completed to standard and on schedule
Responding to customer feedback and incorporating relevant changes in work practises
Implementing changes as necessary to improve working practises, efficiency and cost control
Ensuring allocation of resources as well as adjusting schedules if required to complete jobs on time and budget
Communicating with the team to ensure all relevant internal and external information is delivered in a timely and accurate manner and fully understood.

Skills and Requirements

Minimum 2 years' experience in managing a fieldbased team
Experience in all aspects of people management including performance appraisals, delivering feedback, oneonones, identifying training needs
An electrical qualification would be desirable but not essential
Strong IT skills
Experience in improving processes and team dynamics in field service operations as well as being able to demonstrate the development of best practise and ensuring excellent customer experience
Exceptional leadership skills
Excellent verbal and written communication with both fieldbased and office staff with an appreciation for the interaction between departments
Strong organisational and time management skills
Ability to travel when required as part of the role
Positive and adaptable approach to dealing with changes, potentially at short notice
Personable and approachable
Previous experience in the EV or Electrical Industry is preferable but not essential if you can demonstrate the skills required in a similar role managing a fieldbased team.

Why join our client?

Opportunity to shape the future of the EV industry and contribute to a greener planet
Competitive salary and benefits package
Collaborative and innovative work environment
Chance to work with industry experts and thought leaders
25days annual leave + bank holidays
Company vehicle provided
Company pension scheme

If you are ready to lead the charge towards a cleaner and more sustainable future in the EV industry, we encourage you to apply.

Join our client in their mission to redefine mobility with electric vehicle solutions that inspire change.

This is an exciting opportunity where for the right person will provide long-term scope to develop with the business and be part of an exciting and progressive industry for the future.

Job Types:
Full-time, Permanent

Salary:
Up to £55,000.00 per year

Benefits: