Customer Service Agent - Preston Brook, United Kingdom - HGV Drivers UK
Description
New position available for our client in Preston Brook, Runcorn
We are looking for Customer Service Agent
Main duties:
- Taking customer telephone orders for Aggregate and Asphalt material. Liaising with customers including feedback on order progress.
- Input customer orders into bespoke SAP system
- Liaising with Hauliers and weighbridges over transport queries, truck provision and stock requirements
- Scheduling workloads to production units to meet customer demands
- Liaising with Internal and External Sales and Weighbridge Staff to ensure the best customer service is achieved
- Providing a seamless transition from order to delivery
Experience required:
- Good communication skills and telephone manner
- Works well under pressure and can work on own initiative
- Experience of working within a team
- Customer Service background preferred
- Proactive and enthusiastic approach
- Computer skills
Shift:
Monday - Friday
8:00 - 17:00
40h week plus 1hr for lunch
£11.39 ph
Job Types:
Full-time, Temp to perm
Contract length: 0-24 months
Salary:
£11.39 per hour
Benefits:
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Preston Brook, Cheshire: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
Work Location:
One location
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