Customer Service Representative - Leeds, United Kingdom - Emson Group
Description
About us
Emson Group is a small business in Leeds, LS10 1PZ. We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Maintain customer records and accounts.
- Resolve customer complaints and issues in a timely manner.
- Maintain a positive attitude towards customers.
- Identify customer needs and suggest appropriate products and services.
- Provide feedback to management regarding customer service issues.
Job Types:
Full-time, Part-time
Part-time hours: 18 per week
Salary:
£20,683.00-£23,706.00 per year
Benefits:
- Company events
- Company pension
- Sick pay
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds, LS10 1PZ: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location:
In person
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