2nd Line Support Engineer - Northampton, United Kingdom - ITECCO

ITECCO
ITECCO
Verified Company
Northampton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title: 2nd line IT Support Engineer**
Location:Salary**:
£27,000


Responsibilities:


  • Provide 2nd line support to business users and clients.
  • Troubleshoot network and communication systems.
  • Monitor and maintain the day to day IT operations and processes.
  • Analyse and resolve technical issues in a timely manner.
  • Develop and implement IT policies and procedures.
  • Ensure compliance with data protection and security regulations.
  • Liaise with 3rd party vendors to resolve technical issues.
  • Maintain and update IT systems and databases.
  • Assist in the design and implementation of new IT systems.

Requirements:


  • Proven experience as an IT support engineer or similar role.
  • Knowledge of network and communication systems.
  • Experience with Windows, Hyper V, VMWare and Mac operating systems.
  • Excellent problem-solving abilities.
  • Ability to work independently and as part of a team.

Technical Skills Required:


  • System Administration
  • Networking (TCP/IP, LAN/WAN, Routers etc.)
  • Active Directory
  • Office 365
  • Exchange
  • Backup/Restore
  • Windows/Hyper V /VMWare
  • Troubleshooting
  • Documentation

This role is commutable from places such as:
Northampton | Wellingborough | Milton Keynes | Daventry | Rugby | Bedford | Kettering | Rushden | Corby

Keywords:
IT Support Engineer, 2nd Line Support Engineer, Systems Engineer, System Administrator, Network Engineer, IT Technician.
More jobs from ITECCO
See all jobs of ITECCO