Customer Service Advisor - Liverpool, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Are you passionate about delivering exceptional service and helping customers find the right solutions? We are looking for a proactive and customer-centric individual to join us as a Customer Service Advisor.


Responsibilities:


  • Engage with customers in a friendly and professional manner to understand their needs and recommend suitable products or services
  • Provide exceptional customer service to clients in person
  • Analyze customer needs and recommend appropriate solutions
  • Collaborate with crossfunctional teams to resolve customer issues promptly and efficiently
  • Follow up with customers to ensure their satisfaction and address any additional concerns

Qualifications:


  • Excellent communication skills, both verbal and written
  • Strong problemsolving and analytical abilities
  • Ability to multitask and prioritize tasks effectively
  • Detailoriented with a focus on accuracy in data entry and record keeping
  • Ability to work independently as well as part of a team

Salary:
From £23,610.14 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Liverpool (preferred)

Work Location:
In person
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