Property Manager - Worcester, United Kingdom - AMR - Specialist Property Recruiters
Description
Our client is seeking a highly professional and experienced Property Manager to be based at their Worcester branch.Main Responsibilities:
- Answering the telephone to set company standards and dealing with enquiries in a professional and friendly manner
- Meeting with clients visiting the office
- Liaising with landlords and tenants to gather and provide feedback on property inspections and maintenance work
- Manage a portfolio of approx. 150 properties (after training)
- Dealing with all maintenance enquiries with landlords and tenants
- Keeping the online reporting system up to date on a daily basis
- Dealing with notices from tenants
- Serving section 21 notices
- Deposit negotiations at the end of a tenancy
- Renewal negotiation between landlord and tenant
- Management inspections completed on a weekly basis (visiting each property every 3 to 4 months)
- Managing Database/CRM system (LetMC) for own portfolio of properties
- Dealing with ingoing and outgoing tenants utility bills
- Negotiating renewals
- Booking of safety certificates and making sure all properties meet current legislation
Skills:
- Excellent communication skills
- Excellent interpersonal skills
- Excellent customer service skills
- The ability to inspire trust from clients
- A warm and friendly nature
- A professional attitude to all dealings with clients
- A positive attitude
- Honesty and openness
- Good negotiation skills
- Good business awareness
- Tact and diplomacy
- Selfmotivation
- A desire to exceed expectations at all times
- Good problemsolving skills
- Flexibility
- The ability to cope well under pressure
- Determination
- Perseverance
- Good literacy, numeracy, and IT skills
- Full clean UK driving licence
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