Scheduler - Selby, United Kingdom - SEDAMYL UK LTD
Description
Company Introduction
Sedamyl UK Ltd is a leading producer of grain-based alcohol owned by the Frandino group.
Using cutting-edge technologies, we provide a variety range of products that includes gluten, starch and alcohol for food & beverages and animal feed industry, sold worldwide.
The role:
Duties will include but not exclusive:
- scheduling and planning of orders and deliveries,
- monitoring of stock and forecast production based on sales reporting
- availability of back up for front office.,
- key contact for potential, new and existing customers.
- deal with all enquiries/issues in an efficient and timely manner ensuring customer satisfaction at all times.
- build strong relationships with potential, new and existing customers.
- develop and update customer service standard and procedures.
- process customer orders and work with colleagues to ensure accurate and timely
delivery of goods
- support and ensure seamless liaison with the finance team to ensure a timely and accurate production of relevant documents.
- Good accuracy with numbers, knowledge of Microsoft Office preferable, knowledge of SAP systems and/or Sage 200 will be an advantage.
- Raise and chase purchase orders for all chemical & packaging supplies
- Communicate effectively with suppliers about costings and deliveries
- Manage delivery and custom clearance updates and communicate across to the appropriate departments
- Deal with supplier issues in a professional manner to ensure excellent working relationships
Required Skills: - Minimum GCSE level in Maths & English or equivalent
- A polite, friendly and tactful manner with a good understanding of customer needs
- Previous experience of customer service either face to face or over the phone
- Previous experience of dealing with customs import/export would be beneficial
- Selfmotivated and driven
- Ability to work decisively under pressure
- Excellent communication skills, written and spoken
- Ability to work on your own initiative to achieve results
- Flexible with a 'can do' attitude
- Ability to plan and organise a variety of work with conflicting demands
- Computer/Systems Literate
- Microsoft Applications
- Experience of working in a Procurement role is beneficial although not essential
- Maintain excellent working relationships with internal and external teams
Salary
- Salary in the range related to work experience
- Generous Pension Scheme
- Life Assurance Scheme
- Healthcare scheme available after one year service
Working Hours
- 40 hours week Monday Friday 08:0017:00
- 32 holidays per year including Bank Holidays
- No
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Life insurance
- Onsite parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Experience:
Supply Chain: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
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