Store Assistant - Oldbury, United Kingdom - Aston and Fincher
Description
Store Assistant
As one of the largest Hair & Beauty wholesalers in the UK, Aston & Fincher relies on the exceptional customer service and care provided by our Store Assistant.
We are looking for an enthusiastic Store Assistant to help customers identify and purchase products they desire and to support the store team to ensure the smooth running of the store in accordance with company procedures.
You will be responsible for picking customers' orders and products, to serve and help all customers, keeping shelves well stocked with products, whilst ensuring the store is kept clean and presentable at all times.
Competitive salary
29 days holiday per calendar year
A contributory company pension scheme after 3 months service
Free on-site parking
Staff uniform
Full induction and comprehensive training
Incentive scheme
Social events
Long service awards
Career progression
Responsibilities:
Pick customers order
Ensure all products are clean and correctly priced
Stock is put out on shelf to company procedures
Count stock accurately
Use of till / Retailer
Pack all orders in-line with the company procedures
Assist and arrange for items to be dispatched
Answering the phone
Invoicing of orders through our till system
Keep up to date with all promotional activity
Merchandising within the company guidelines
Book in all deliveries
Build on customer telephone orders
Assist with deliveries of stock coming into store
Transfer stock in / out to stores/suppliers
To help maintain a safe and secure environment for customers and colleagues
To make deliveries to salons within your area when necessary
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers' needs and wants
Welcome and greet customers
Manage point-of-sale processes
Actively involve in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies' policies and procedures
Requirements:
Proven experience as a Store Assistant
Excellent communication and interpersonal skills
Exceptional attention to detail
Thorough and punctual
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Customer service focus
Friendly, helpful, confident and engaging personality
Basic administration skills
Working Hours and Job Location
The working hours for this role are 36.75 hours a week.
Monday to Thursday 8.15am - 5.00pm and Friday 8.15am - 1.00pm
Aston & Fincher are based in Unit 8 Percy Business Park, Rounds Green Road, Oldbury, B69 2RD
How to apply
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