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Document Production Adviser - London, United Kingdom - The National Archives

The National Archives

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £24,560 - £28,779

Full time (Band C) £25,400 £28,779. Part time Saturdays only (Band B) £24,560 £25,582 pro rata.
A Civil Service Pension with an average employer contribution of 27%
Job grade:
Administrative Assistant
Administrative Officer
Contract type:
Permanent
Business area:
Public Access and Government Services; Document Services
Type of role:
Other
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
5Contents

Location

About the job

Benefits:

Things you need to know

Location

London, London (region), TW9 4DUAbout the job

Job summary:

About the role

The National Archives has an exciting opportunity for Document Production Advisers to join our Document Services team to work in Kew.

What you'll be doing
As a Document Production Adviser, you will have the following responsibilities:

Producing and delivering documents for readers, staff, and government departments, and ensuring their accurate return
Organising deliveries and returns of documents held at our offsite storage facility
Assisting in the audit process by constructing, printing, allocating and undertaking document searches
Providing information to members of the counter team, to enable them to explain to help resolve document ordering queries for members of the public

We are specifically looking for team members to undertake the duties above but other duties that this role can do are:

Working on various enquiry points, dealing with ticket issuing and document production and general reading room enquiries

Who we're looking for
You will need to have the following qualities and experience

Essential:

Demonstrable experience of working in a customer facing, demand led team
Positive attitude and willingness to learn
Demonstrable ability to be flexible and a high level of selfmotivation

Other requirements:

Professional integrity
Proven ability to work under pressure and meet deadlines
Attention to detail and ability to use own initiative
Good verbal and written communication skills
Be an ambassador for The National Archives

Why work for us

Day in, day out, our teams deliver an amazing service, collectively giving advice and guidance as well as enabling access to over 11 million documents, ensuring the appropriate preservation requirements and the integrity of the documents are maintained for future generations.

We have full and part time permanent roles, and Saturday roles (with reduced responsibilities).

You will need to be physically fit as with the repository role you can walk up to 15000 steps in a day

Step final follow up conversation with one of the hiring managers

- _(we expect the process to take approx. 3-4 hours)_

Job description:

Full job description attached (see below)

Person specification:

This role requires on site presence and is not suitable for home working.

We would particularly like to encourage applicants from backgrounds currently underrepresented in archives, including those who identify as Lesbian Gay Bisexual Transgender (LGBT+), from Black, Asian and minority ethnic cultural backgrounds, those who are neurodivergent, and those with hidden or visible disabilities.

How to apply:

Essential criteria:

Excellent communication and interpersonal skills
Good attention to detail and ability to use own initiative
Ability to work under pressure and to tight deadlines
Experience of working in a customer facing, demandled team
Able to undertake physically demanding duties and the ability to demonstrate respect for Health and Safety
High level of selfmotivation and ability to work unsupervised
Good coordinating and liaising skills

Desirable criteria:

Proficient in the use of IT software packages such as MS Word, Excel and Access

Benefits:

Alongside your salary of £24,560, The National Archives contributes £6,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our onsite cafe and opportunities for training and development.

Things you need to know

Selection process details:

Reasonable adjustments:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

Feedback will only be provided if you attend an interview or assessment

Security:

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements:

This job is broadly open to the following groups: