Helpdesk Engineer - Barnsley, United Kingdom - 360 Resourcing Solutions

360 Resourcing Solutions
360 Resourcing Solutions
Verified Company
Barnsley, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Our client have an exciting opportunity for an
Helpdesk Engineerto join the existing team in
Barnsley. You will join them on
a full time, permanant basis, and in return, you will receive a
competitive salary.


As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, they have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service.

They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success.


The Helpdesk Engineer role:


As an
Helpdesk Engineer, your role will entail the diagnosis of helpdesk incidents and to either resolve the ticket to the owner's satisfaction or escalate it to the appropriate team member.


The key responsibilities of their Helpdesk Engineer will include:

  • Fulfilling standard requests using documented processes and procedures
  • Completing incidents and requests in line with current skills and abilities
  • Building laptops/tablets/PCs
  • Equipment installation over company sites
  • Building phones with mobile management software
  • Resolving technical issues
  • Working on the shift and/or rota as determined by their manager in a consistent manner

To meet the requirements of their Helpdesk Engineer
you must have:

  • Experience of multiple Windows platforms and Active Directory
  • Server, PC, and Printer component maintenance
  • Experience of building devices from operating system up
  • Vmware, Veeam, SCCM, Intune, AutoPilot, 365 Admin, SharePoint
  • all desirable. A good understanding of customer service, to promote professional conduct and company values internally and externally
  • Analytical, research and problem-solving skills
  • Good organisational skills
  • Due to shift work own transport would be advantageous
  • The ability to work 6am
  • 7pm on a 3 Shift 3 Week rotation. Earlies, Mids and Lates
If this sounds like the perfect opportunity for you and you'd like to become their
Helpdesk Engineer then please
click 'apply' today - don't miss out, they'd love to hear from you
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