Patient Services Officer - Bebington, United Kingdom - The Clatterbridge Cancer Centre NHS Foundation Trust

The Clatterbridge Cancer Centre NHS Foundation Trust
The Clatterbridge Cancer Centre NHS Foundation Trust
Verified Company
Bebington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Patient Service Officer Band 3

This role will include some Saturday working on a rotational basis. 5 days over 7 days including Saturdays


An exciting opportunity has arisen in Clatterbridge Cancer Centre, hub at St Helens site for a motivated and proactive individual to become part of a busy and friendly appointment team.

The role can often be varied and complex but with a high level of job satisfaction.


The Clatterbridge Cancer Centre NHS Foundation Trust provides highly-specialist cancer care for a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.


In June 2020, we opened Clatterbridge Cancer Centre - Liverpool, our spectacular new cancer hospital in the heart of Liverpool's Knowledge Quarter, providing state-of-the-art facilities as part of a £162m investment.

Alongside our flagship hospital in Liverpool, we also have two other main cancer centres:

Clatterbridge Cancer Centre - Wirral, providing outpatient cancer treatment and supportive care on the Clatterbridge Health Campus in Bebington, Wirral

Clatterbridge Cancer Centre - Aintree, our radiotherapy treatment centre on the Aintree University Hospital site


Together, working across three sites and operating specialist chemotherapy clinics in four of Merseyside's district hospitals, we deliver a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies.


We also deliver a pioneering Treatment at Home and Work service, are the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers, and host the region's Teenage and Young Adult Unit.


Working with leading experts from the University of Liverpool, we strive to stay at the forefront of novel treatments and techniques to deliver more effective and personalised treatments.

The Patient Services Officer role is a varied role which spans a number of different work areas.

The tasks below describe the type of duties appropriate for the role; however, depending on where the postholder is placed, not all of the tasks may be carried out.

Experience of booking multiple series of appointments as per SOPs and protocols

To participate in administrative and clerical duties.

To maintain confidentiality at all times

To have a knowledge of a range of procedures and appointments across multiple services


The postholder may undertake duties within a specialist area of the administrative function which supports the patient's journey throughout the Trust.

Ensure an efficient service is provided whilst optimising the use of resources.
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