Apprentice Personal Assistant - Prescot, United Kingdom - Mersey and West Lancashire Teaching Hospitals NHS Trust

Mersey and West Lancashire Teaching Hospitals NHS Trust

Verified Company

Prescot, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a 18 months Fixed term training post of 37.5 hrs per week, paid under Annex 21.

The successful applicant will be required to provide a comprehensive secretarial and administrative service to the ADO, Radiology Management Team and radiologists with minimum supervision and support the management team with Data Collection and presentation.

The post holder will be expected to organise their own workload to ensure that an efficient service is provided.

It is essential that the post holder will provide initiative commensurate with the role and it is vital that confidentiality is maintained at all times.

Interview date: 4th December 2023

This is a Trainee (Apprentice) role, during which the post holder will be supported to work towards successful completion of:

An approved level 2 qualification in English and maths (if they do not already hold the suitable equivalent qualifications)
Medical Business Administration Level 3

As an apprenticeship this role is supported by an accompanying assessment and skills development programme, during which the post holder will gain the skills and knowledge relevant for this role.

Learning will be a mix of in the workplace, formal on and off the job training, and the opportunity to practise new skills in a real work environment.

On successful completion of their Apprenticeship, they will have the right knowledge, skills, and behaviours they need for their chosen role.

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

CARE that is evidence based, high quality and compassionate
SAFETY that is of the highest standards
COMMUNICATION that is open, inclusive and respectful
SYSTEMS that are efficient, patient centred and reliable
PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

Trust rated Outstanding by CQC Inspection August 201
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Awarded National Preceptorship Accreditation for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Key Responsibilities to be gained over the period of the apprenticeship:

Provide a comprehensive secretarial and administrative service
Undertake diary management for ADO, Radiology Management Team and Radiologists
Prepare presentation documents using relevant packages
Support ADO, radiology management team and radiologists by arranging meetings, circulate agenda/provide supporting papers and take minutes at meetings
Collate all statements and information for complaints and monitor to ensure responses are completed within the optimum deadlines set by the Trust
Transcription of complaint letters and distribution to Complaint and Claims and relevant departments
Update complaint database
Provide administrative support for the Trust weekly PTL meeting including minute taking
Filing of all documentation for ADO
Responsible for recording and monitoring sickness absence, mandatory training and appraisals on ESR
Complete eSVLs and update personnel records for managers within the care group
Liaise with staff both inside and outside the care group to collect, collate and document information and data required for: Medical, Audit, Contract Monitoring, Statistical reports and Financial Management
In conjunction with the Radiology Clinical Practice Manager set up, maintain and monitor contracts for Radiology equipment maintenance
Liaise with suppliers with regard to quotes, type of contract required, changes to contract type and best value
Maintain accurate database of work undertaken on Radiology equipment including correlation and payment of invoices
Maintain accurate asset list by rooms, equipment ID etc
Work using initiative and knowledge to deal with queries
Maintain database of GPs and referrers on RIS
Responsible for production and analysis of statistical data from the Radiology Information System (RIS)
Ensure all coded reports are tracked through the Failsafe procedures
Monitor, maintain and update the Radiology website on the Trust Intranet