Port Health Support Assistant - Belfast, United Kingdom - Lynn Recruitment

Lynn Recruitment

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a hard-working and dedicated person? Do you take pride in the quality of your work? In this role you will provide a comprehensive administrative role for the service, including providing support for new and evolving areas of work and to meet service and unit objectives.

Read on to find out more about this exciting opportunity.

Your Duties:

Provide a comprehensive administrative role for the Port Health Service as required and in particular:
Maintain any required records or databases using manual or computerised systems as appropriate
Issue all documents, certificates forms, letters, leaflets, and literature as necessary
Ensure that all documentation is effectively checked, completed, filed and that the document/information management systems for the service are used and maintained appropriately
Deal with complaints, enquiries, and requests for service (including processing Freedom of Information requests, corporate complaints and complaints from Elected Members) in line with policies and procedures
Undertake the administrative duties in relation to the enforcement function including notices, formal cautions, summonses and maintain legal correspondence
Compile and analyse service performance data, statistics and reports as required and collate management information for the service and implement systems for monitoring and evaluation of this information
Work with the appropriate officers in reviewing, developing and implementing effective processes, operating standards and systems; streamlining processes and systems in order to improve operational efficiency and effectiveness
Communicate effectively and exchange information with members of the public and other organisations ensuring high standards of customer service are maintained, providing practical environmental health advice as required

Your Profile:

Applicants must have a minimum of five GCSEs (grades A
C) including English, or equivalent qualifications
Applicants must be able to demonstrate at least one year's relevant experience of undertaking a range of general administrative office duties in a customer focused environment

This general administrative office experience must include at least one year's relevant experience in each of the following areas:

Implementing and adhering to standardised business processes for reviewing and processing technical information, data and documentation
Updating and manipulating databases and other computerised systems
Dealing with traders/businesses and resolving customer complaints and enquiries

Additional Information:

Fulltime, temporary assignment
37 hours per week

- £14.44 per hour

If this role isn't for you, Lynn Recruitment sources a broad range of career opportunities to choose from. Get in touch via to find out more._

Job Types:
Full-time, Temporary contract

Salary:
£14.44 per hour

Ability to commute/relocate:

Belfast,

County Antrim:
reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 28/07/2023

Reference ID: 23348