Data Insight Analyst - Sheffield, United Kingdom - Airship Services Ltd

Airship Services Ltd

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Airship have an exciting opportunity for a
Data Insight Analyst to join the team.

Location:
Sheffield/ Hybrid

Salary:
£38-41k depending on experience

About Us:

Airship builds products that serve the best and most exciting brands in the UK hospitality industry - think Revolution, Byron, The Alchemist, Bella Italia, Turtle Bay, Franco Manca, Zizzi and many more.

Data Insight Analyst - The Role:

Your role will kick off with mastering our overall product architectures, data schemas and how our customers use our platforms, shadowing both our developers and support team members.

You'll drop into our weekly routines and stand-ups, so you have exposureto our processes and learn how we work and who we are.

Once you've found your feet and know your way around our products, you'll start helping our Customer Success team with data problem solving.

Sooner than you think, you'll start collaborating with both Product, Marketing and Customer Success teams, defining your own hypothesis to test, analyse and present back to the teams.

Data Insight Analyst - Key Responsibilities:

Airship, a guest engagement and CRM platform, stores around 20 million lines of guest data on behalf of our customers, while Toggle (a hospitality commerce platform) has been used to sell over £22 million worth of gift cards.

We're scaling fast and enjoyingthe challenge

We're looking for someone to work closely with both our Product, Customer Success and Marketing teams, as well as with some of our key customers and partners, to jointly create industry leading data insight analysis for the hospitality industry.

Your hypothesis, backed up with data, will help drive our Product direction, as well as arming our Customer Success and Marketing teams with white-paper worthy best practices and tips for how to drive more hospitality foot-fall, bookings and pre-bought revenue.

Data Insight Analyst - You:

Excellent communication skills including the ability to write, persuade and present
Have a strong analytical mindset, but also a goaldriven commercial mindset, always thinking about how data can be used to solve problems
Ability to write SQL queries to obtain and process data independently
Strong problem solving skills, for when you are digging into data discrepancies
Become an encyclopedia of knowledge about how our products work and what they are capable of
Expertise in representing information in an easytodigest, visual manner
Experience of using a platform such as Power BI, Tableau or equivalent would be beneficial

Data Insight Analyst - Benefits:

We have embraced a flexible, remote-friendly working culture.

We work from the iconic Park Hill, right next to Sheffield Train station. We have views over the city, green spaces front and back and plenty of space.

We will also give you the time, space and budget to learn new technologies and further your own knowledge as a developer.