Home Based Cruise Consultant - Manchester, United Kingdom - Travel Trade Recruitment
Description
We're ready to welcome you onboard this cruise team Are you passionate about Cruise, enthusiastic and have excellent customer service skills? If so, we have the perfect role for you We are recruiting for Cruise Consultants to join a vibrant, fast paced,and successful home based Contact Centre.
Working fully remotely, you will be helping customers with reservations and general enquiries, as well as promoting and selling fantastic products It's an exciting time to join the cruise industry with a competitivebasic up to £23k pa DOE, great sociable hours and earnings potential.
What you will be doing:
- Booking fantastic cruises and tours with guests and travel agents over the phone, as well as adding holiday extras such as cabin upgrades
- Answering questions and queries from guests and travel agents, giving advice tailored to guest needs
- Dealing with on tour emergencies
- Liaising with guests/agents advising of any changes to existing bookings.
- Achieving set objectives and targets for both brands
- Attending regular inhouse and external product training events to ensure excellent product knowledge
EXPERIENCE REQUIRED:
- Good working knowledge of Sabre or a GDS system (preferred)
- Previous travel sales experience required
- Previous experience using a reservations/administration system
THE PACKAGE:
Training and development is something focused on; you will receive full product training including our services and systems to help you achieve the best in the role.
Salary is very much dependent on experience/negotiable up to £23k, but there is earnings potential on top of your basic salary.
In addition to this they offer plenty of other company benefits:including discounts on travel and remote working
Interested?
Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Hollie on
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