Complaints Handler - Leeds, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Complaints Handler
Leeds City Centre
£26,000

My well established client with over 25 years of industry experience is looking for a complaints handler to join their team.

You will be joining a team which prides itself on a customer driven approach and are passionate about delivering a result that is bestfor their customers.

My client is looking for someone who is ambitious and is dedicated in ensuring that the customer gets the best possible outcome.

What is in it for you?
- £26,000 per annum

Hybrid working
25 days holiday
Regular team events

What will you be doing ?

Provide professional complaints resolution in line with FCA regulations
Resolve customer complaints efficiently
Make correct decisions on outcomes and compensation
Work effectively with other departments

What are we looking for?

Minimum 2 years complaints experience
Understand industry rules and regulations regarding FCA complaint handling regulations
High attention to detail
Strong communication skills
Strong IT skills