Administration Assistant/receptionist - Crawley, United Kingdom - Sussex Community NHS Foundation Trust

Sussex Community NHS Foundation Trust
Sussex Community NHS Foundation Trust
Verified Company
Crawley, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for a friendly and motivated individual to join our team at The Child Development Centre, Crawley.

The role will be to cover Reception, days to be agreed, and to complete administrative and support the wider admin team at Child Development Services in Crawley

The applicant must have basic computer skills. They should be able to communicate effectively with families who visit the Centre and colleagues at all levels. The applicant must be able to work unsupervised as well as part of a team.


The Children's Development Team prides itself in providing an exceptional level of service to its service users and we are looking for a motivated and enthusiastic person who is able to work, learn and actively contribute within our team.

You must have excellent interpersonal skills and be committed to providing the highest levels of service to customers.


If you are looking for a challenge and want to join a dynamic team in a friendly and pro-active Trust then this is the role for you.


  • To undertake general administrative duties as required, to enable the efficient running of the Child Development Centre participating fully as a team member. This may include undertaking any other duties at the request of the Line Manager, which are commensurate with the role. To raise concerns where necessary which may affect efficient provision of the service
  • To order general stationary and office supplies as and when required
  • The work involves close contact with children with special needs and difficulties and their families; to treat everyone you encounter with dignity and respect. Recognising that people are different and avoid discrimination
  • To liaise with relevant administration Reception staff within the team to provide an efficient and effective service
  • To meet and greet members of the public visiting the Child Development Centre
  • To alert clinicians to patient arrivals record patient arrival/departure on electronic and/or paper systems
  • To answer the main Child Development Centre telephone, deal with enquiries and transfer calls as appropriate
  • Responsible for sending out appointments and obtaining hospital medical records from the Records Department, and Child Development Centre files for specified clinics
  • When preparing information for clinics, check for any pending investigations and liaise with the Centre Coordinator/Medical Secretaries to ensure these are available for clinic
  • Produce a clinic schedule for each clinic session if required (primary use System rotas), detailing appointment times and patient's names and distribute as required
  • Undertake filing of correspondence to patient files, either paper copy or scanning correspondence to the electronic patient system (SystmOne)
  • Undertake copy typing of clinic appointment letters as required
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