Senior Support Worker - Darlington, United Kingdom - Staff One

Staff One

Verified Company

Darlington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Staff One is an award-winning Recruitment Consultancy working with organisations in the Public and Private Sectors throughout the UK across a range of professional areas.

To assist the Home Manager and Registered manager to organise the day to day running of the service provision through the policies, training, supervision, and guidance provided by the company.

As well as support the manager in achieving the aims and objectivesof the Company and maintaining the level of quality of service provided to the service users.

You will be working in one of our two Residential Homes, supporting those with Learning disability, mental health, Autism and Personality disorder.

This role will be full time, working a rolling shift pattern, rotating on days and nights.

You will be caring,compassionate and committed to provide the support that allows our clients to lead independent lives and supporting our life skills program enabling our service users to thrive on their pathway to supported living.

A positive attitude, friendly, caring & understanding nature are an absolute must.

Our client's sometimes need support and they have varied lives and interests, this could be trains, cooking, art or socialising.

Key Responsibilities:

To develop and maintain professional relationships with each individual and other staff at the home and throughout the company.
To do everything possible to maintain a safe, clean, and enjoyable environment to live and work in, this will involve domestic duties.
To learn about each Service Users specific needs and help meet those needs in the most appropriate way following all policies and procedures.
To keep up to date with all communication/information systems.
To support the preparation of review reports and attend reviews and other meetings as may be requested.
To undertake keyworking responsibilities for individuals accessing the service.
To support each Service User towards managing their own behaviour by using the skills and approved approaches. To evidence a sound working knowledge and understanding of care and behaviour support plans and risk assessments.
To promote equality, acknowledging individual differences and uphold the rights and responsibilities of each individual and staff team members.
Do everything possible to safeguard each Service User from any form of abuse from staff, visitors or each other and report any abuse observed immediately.
To attend all training as required and be prepared to achieve qualifications appropriate to the role at any time as specified by the company.
To actively promote Service Users engagement and participation in planned on and offsite activities, and to ensure the activity is well evidenced and fully recorded.
Attend work reliably and punctually and to follow a work pattern as required to fulfil the role which will include early mornings, evenings, weekends and Bank Holidays and be prepared to work overtime if the need arises to maintain the quality standard.
Ensure that you keep yourself up to date with all procedures and policy changes.
To ensure all complaints or concerns expressed with regards to the service are recorded and reported to the relevant management as soon as possible.
To ensure all documentation is completed including daily task sheets and audits.
To support newly recruited Residential Support Mentors.
To ensure handovers are completed at the end of each shift. Also, all relevant documentation is completed accordingly at the end of each shift or as appropriate.
Undertake any other additional duties as required, which are relevant to the post.
Use an appropriate level of confidentiality where personal information is involved regarding both Service Users in our care and employees.
To contribute fully to effective team working by striving to build and maintain positive relationships.
To carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.