Canada Travel Specialist - Surrey, United Kingdom - C&M Executive Recruitment

C&M Executive Recruitment
C&M Executive Recruitment
Verified Company
Surrey, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Canada Travel Specialist

This leading destination specialist Tour Operator is looking for a dynamic Travel Consultant to join their team as a Canada Travel Specialist.

In this role you will be selling bespoke and package holidays to Canada & Alaska, using your first-hand knowledge to match the customers requirements and managing the customer journey from start to finish, being the point of contact throughout.

On top of a fantastic basic salary of up to £30k plus uncapped commission, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips.

Hybrid flexible working, with 2 days working in a modern open plan office in a central location.


Canada Travel Specialist - Role & Responsibilities:

  • Put together bespoke package tours together to meet customer requirements.
  • Provide exceptional destination advice and service to customers to assist from first point of contact throughout the customer journey.
  • Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.
  • Maintaining excellent knowledge of the destinations and product range.
  • Build and maintain a loyal customer base by maintaining contact and encouraging repeat business.
  • Produce customer documents and ensure it is sent within the company time line guidelines.

Canada Travel Specialist - Skills & Experience required:

  • Tailor-made sales expertise and proven ability to achieve sales targets within a travel sales environment.
  • Firsthand knowledge of Canada & Alaska.
  • Exceptional customer service and administrative skills
  • Ability to manage and prioritise workload and keep track of bookings to ensure your customers are supported throughout their journey from time of booking to the time they return home.
  • Ability to demonstrate and ability to influence and negotiate.
  • Excellent spoken and written English.
  • Results and target driven, and self motivated.

Canada Travel Specialist - Additional Information:

  • Salary £28k to £30k dependent on experience plus uncapped commission (additional £7k to £10k in first year)
  • Hybrid office / home based role, 2 days in beautiful modern Surrey office (after training)
  • Monday to Friday 9 to 5, with Saturdays on a rota (approx. 1 in 4) 35 hours per week
  • 23 days annual leave, increasing to 29 days with length of service.
  • Out of hours phone cover on a rota basis (a few times per year) with additional payment of £250 per week
  • Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events.
  • Regular Fam trips
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