Building Control Business Support Officer - Amersham, United Kingdom - Buckinghamshire Council

Buckinghamshire Council
Buckinghamshire Council
Verified Company
Amersham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary
£23,365 - £26,247


Reference number
BUC09803


Contract type
Permanent


Working hours
Full Time


Level of DBS check required
Yes


Date posted
14 Aug 2023, 11 p.m.


Application deadline
29 Aug 2023


Overview:

This role provides administrative support to serve and support the delivery of the Building Control service.


About us:


Now in its third year, Buckinghamshire Council brings together the best of the previous five councils to create positive change for local people, communities, and businesses.

We are firmly focused on the future and have made a clear commitment to serve residents better and provide stronger representation for Buckinghamshire locally and nationally.


Building Control is virtually unique amongst council services in that it is in competition with the private sector so it is essential that the post holder has excellent customer care skills as well as knowledge of the service, to ensure the service maintains high market share.


About the role:


  • Registration of demolition notices and the distribution of the notice to interested bodies
  • To upload competent person notifications to the database and action appropriately
  • To provide information to the general public, applicants and agents regarding general Building Control matters (e.g. fees, procedures etc.) by phone or face to face.
  • To understand the commercial nature of Building Control and to be involved in the promotion of the Building Control team and assist in marketing of the Local Authority Building Control service.
  • To deal with incoming and outgoing post, ensuring that the database is kept up to date.

Any-Desk:


As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required.

You will be required to work from the office a couple of times a week, depending on your role and team requirements.


About you:


You will need to be a good team worker and want to be able to sell the service, maintain customer satisfaction and work paper-free, maintaining good electronic records.

As the role is customer-facing, the ability to converse at ease with customers and advice in accurate spoken English.

Good general education (up to GCSE Grades A-C English and Maths or equivalent) is required.


Other information:

For further information on this role, please see the attached job summary.

The team is currently working both remotely and in the office.

Although there will be some flexibility around this, there will also be a need for you to come into the office at least twice a week.

Number of positions available: 1


Interview type/process:
In person

If you would like to have an informal conversation with the recruiting manager, please contact: Androulla Andreou, Building Control Business Manager on

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

  • All unspent convictions and conditional cautions
  • All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).


For further information on filtering please refer to Nacro guidance and the guidance issued by the Ministry of Justice (see, in particular, the section titled 'Exceptions Order').


Our values and culture:


We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy.


By joining Buckinghamshire Council, you can expect:

  • fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events


At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation.


From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued.

Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.


We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.


About the Business Unit:

Our Planning, Growth
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