Credit Control Team Leader, Leeds, Manchester or - WSP

WSP

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are WSP - Join us and make your career future ready

In today's world it's important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move it's vital to work for a business that is aligned to your values and goals, a place where you can belong.

See what WSP stands for in 2023 and beyond

WSP is looking for a Credit Control Team Leader to join us, working flexibly, some days per week in our modern offices, the other days at home.

You will lead a team of Credit Controllers in proactively managing a portfolio of clients and use your people management experience to keep your team engaged in cash collection and on a path to development.

You will use your influencing skills to help them remove the roadblocks preventing their clients paying their invoices.

Your new role, what's involved?

Leading and engaging your team successfully
Having clear ownership and detailed knowledge of your team's debt ledger
Building great, productive relationships across all levels of the business
Driving cash flow to meet your team and your stakeholders' targets
Helping stakeholders understand how to use our Debt Collection Agency
Raising the profile of the credit policies and Credit Management services
Teamworking to ensure no balls are dropped when others are on holiday

What will you achieve in your first year?

You will become part of an energetic team, working together to support our engineers in collection of payments for the exciting projects they have delivered for their clients.

You will play an active role in process improvement projects, always making things better.

You will pull together reporting that improves transparency of the effectiveness of our debt collection team and strategies then work with your team and stakeholders to challenge them to achieve even more.

The majority of your time will be spent coaching your team members to help them develop and building relationships with key stakeholders across Finance and our operational business to handle escalations from your team, joining calls with clients or internal debt review calls when they need your help in bringing debt to its conclusion.

You will become a key member of the wider business team and an expert in collecting cash in our industry.

We'd love to hear from you if you have:

People management experience in Credit Control / Accounts Receivable or other transactional accounting experience such as Accounts Payable, Treasury, Cash Application or Billing.
Worked in a Professional Services environment (like a Law firm or Consultancy) or Engineering / Construction sector, all the better.

Can you manage multiple priorities, manage your own time and meet deadlines?

You'll need to have great attention to detail and understand what it takes to deliver an excellent service to your customers.

You'll also need to understand what great leadership looks like and how to deliver that for your team.

You may be studying for CICM (Chartered Institute of Credit Management) exams or already have them. Or you may be studying for a different qualification or be interested in exploring one. Either way, you'll want to continue developing yourself and your career with WSP.

What's in it for you?
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Work-life balance?

WSP recognises that work is only one part of your life and making time for other things is important - whether that's for your families, friends, or yourself.

Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.

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Inclusivity & Diversity?
We want our people to achieve rewarding careers, bringing their whole selves to work.

We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.

Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP's Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.

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Health & Wellbeing?

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.

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Flex your time?

For improved work life balance, WSP offers the "WSP Hour" which enables you to take one hour per day to do as you wish and make up the time earlier or later that day.

We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.

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Your development?
We appreciate that development and t