Loans Executive - Cardiff, United Kingdom - Admiral
Description
This role comes at a fantastic time for an established yet growing part of the business.Our staff put the customer first, and we encourage your suggestions on how we can continue to exceed their expectations while providing a market leading service.
About Admiral Money
Admiral Money is an exciting, new division of Admiral Group.
We have the freedom and innovation of a small start up with the security of a large parent company, Admiral.
The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017. Since then, we have gone from strength to strength and have some exciting plans for the future.
We're looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating a special lending business for our customers.
Main Duties
Your responsibilities will include:
- Provide first class service, maintaining high quality standards, including excellent customer service, as set out in your personal and department scorecards.
- Make a difference, whether this is speaking to our customers or making the workplace an even better place to be.
- Adaptable to change, we want people who are happy with making change quickly as we are a growing business.
About you
- Positive and energetic, with a cando attitude
- Excellent attention to detail, with an investigative mindset
- History of excellent customer service
- Ability to multitask and retain knowledge
Additional information
- Full training will be provided
- No experience neccessary
Salary, Benefits and Work-Life Balance
At Admiral, we are proud to be a diverse business where we put our people and customers first.
We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays).
You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits hereOur Commitment to You
All qualified applicants will receive equal consideration for employment.
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