Bailiff (Ftc) - St Helens, United Kingdom - Ministry of Justice
Description
Bailiff (FTC) - St Helens
£21,775
St Helens:
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society.
It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses.
We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.We asked some bailiffs what they loved about their job, and here are their responses:
- "_The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that it's an order from the Courts that has to be carried out, whilst, showing great empathy for customers.
I do love this job, Its only my 3rd job since I left school, I'm 58, my first job I had for around 39 years, I probably haven't got another 39 left, but if I did I'd hope I'm still a bailiff.
"Being a bailiff is incredibly rewarding you are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. It's not just a job
- its who you are and how you deliver it."
As a bailiff you will play a vital role in the UK's Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.
We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day a bailiff role may suit you.
To be a successful bailiff, you will be an excellent communicator.You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.
As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters.
You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.
You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.
We give you the option of using your own car or a lease car, so a driving licence is essential.
You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully.
You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.
This role gives you the opportunity to make a difference in HMCTS and gives you the benefits of working within the Civil Service.
For a full outline of tasks please see the Job Description when you apply
Salary:
£21,775
Additional Information:
Working Arrangements & Further Information
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.
There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expec
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