Mos Administration Assistant - Cambridge, United Kingdom - Cambridgeshire Community Services NHS Trust

Cambridgeshire Community Services NHS Trust
Cambridgeshire Community Services NHS Trust
Verified Company
Cambridge, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a MOS (Minor Oral Surgery Service) Administration Assistant to support the MOS Administration Manager and the MOS Service within Dental HealthCare Cambridgeshire.

The MOS Service provides a specialist service across the counties of Cambridgeshire, Norfolk and Suffolk.

You will provide comprehensive office and administrative support to the MOS Administration Manager and MOS Service.


Excellent communication skills are essential to enable you to respond professionally and with a proactive friendly can-do attitude; you will develop effective relationships with a wide range of staff and patients.

You must be able to prioritise your work, work independently and at times be flexible.


If you are reliable, discreet and diplomatic and possess the qualities outlined above, then this is the job for you.

The duties of the MOS Admin Assistant will be to support a diversified, multifaceted service delivered in different locations.

Your role will primarily be to support the Minor Oral Surgery Administrative Manager. You will process MOS referrals and liaise with patients and healthcare professionals on a regular basis.


You will need to possess excellent organisational skills and must have the ability to work unaided and under their own initiative without direct supervision.

The Dental Service provides a wide range of treatments to a diverse group of people. You must possess excellent communication and people skills as some patients may present with complex/special needs.


Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

To provide administrative support for the MOS Administration Manager

Be able to work as part of a team

To be competent in the use of Dental Software and its associated functions e.g. 18 week wait RTT pathway and targets and scheduling patients appointments

The post holder will need to have excellent attention to detail due to the accuracy required for inputting patient information

Able to download and process referrals using a bespoke dental referral management system

Log and record all referrals received into the service on a daily basis using Excel

Deal with day-to-day queries using own initiative to resolve issues within guidelines

Accurately input and update data

Ability to work to deadlines and targets and able to work under pressure

The ability to prioritise and organise own workload in an efficient and accurate manner

Good organisational skills and able to pay particular attention to detail

Handle enquiries from the general public, members of the dental and medical profession and other disciplines within the NHS

Liaise between the service and other departments within the Trust

Use initiative with regard to referrals received from General Dental Practitioners

Booking appointments, compiling referral letters and liaising with Dentists and Oral Surgeons ensuring all the appropriate information and notes are available

Maintain the clinic diary to ensure that all available surgery time is utilised appropriately across multiple clinics in Cambridgeshire, Suffolk and Norfolk

To attend and participate in all meetings as required
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