Customer Service Assistant - Colchester, United Kingdom - CM Core Solutions
Description
Customer Service Assistant
Full Time
-
Do you enjoy interacting with customers?_
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Are you a great team player?_
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Are you looking for a role where you can utilise your communication and people skills?_
If you answered
YES to all of the above, we want you
Our Colchester-based client is currently recruiting for someone to join their expanding customer service division.
They have an immediate opening for
Confident, Charismatic and Dynamic individuals that have a passion for customer service and are excited to join a growing company and work on some amazing projects representing some of the UK's best-known brands.
The Company
Through in-person presentations and engaging conversations, they help grab customers' attention, simultaneously increasing brand awareness and market share for their clients.
Customer Service Assistant Role:
- Serve as the primary point of contact for customers, utilising extensive training to possess indepth knowledge about all products and services offered by the clients.
- Ensure that every customer interaction is personalised, making each individual feel valued and special from the moment they engage with the client's brand.
- Proactively generate enthusiasm and interest around the client's products and services, effectively creating a buzz within the customer base and potential new customers.
- Cultivate strong, longlasting relationships with customers by actively listening to their needs, understanding their preferences, and addressing their concerns in a timely and effective manner.
- Utilise insights gained from customer interactions to drive new customer acquisitions by identifying opportunities to fulfil unmet needs and provide tailored solutions.
Interviews over Zoom at this time.
- Hiring Immediately._
Salary:
£24,000.00 per year
Benefits:
- Company events
- Employee mentoring programme
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Reference ID:
KK
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