Legal Receptionist - Sheffield, United Kingdom - Sewell Wallis

Sewell Wallis

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description:

I am extremely excited to be working with one of my favourite clients as they look to recruit a legal administrator.

Due to expansion they are looking to appoint a receptionist to help out with day to day duties.

About the Role:

MAIN DUTIES:
Utilising all support available you will

Meet and greet visitors and clients in a professional manner, offering and providing refreshments if required.
Demonstrate excellent customer service when answering telephone queries and welcoming clients and visitors.
Maintain a clean and professional environment across reception and client meeting areas.
Manage room bookings as applicable using the Manhattan booking system. liaising with hosts to obtain presentation details in advance of meetings where required.
Adhere to security procedures for visitors and clients including access passes. Record and track these to uphold security procedures.
Deal with complaints or queries in a calm and professional manner and escalate when necessary.
Setting up conference room equipment as required, to include laptops, screens, projectors.
Booking client taxis/cars.

About You:

PERSON SPECIFICATION

Proven record in a customer service environment.
Sound knowledge of Microsoft Office and Excel.
Experience in a professional, corporate office environment.
Good understanding of IT and audiovisual equipment with the ability to set up and use this knowledge to remedy issues before escalating.

SKILLS

Able to work on own initiative with a proactive attitude.
Highly service focused with a 'can do' attitude with the ability to maintain standards when under pressure.
Works well on own or as part of a team.
Well organised, able to plan and prioritise the work of self and others, with strong attention to detail.
The ability to listen, question and interpret information to understand requirements.
Problem solving skills and the ability to suggest and deliver creative/innovative solutions.
Good interpersonal skills, flexible to work with a range of styles and personalities.
Excellent verbal and written communication skills.
Ability to maintain standards when under pressure.
Able to build strong relationships with key stakeholders e.g. landlord, contractors, Partners and internal staff, other Facilities teams when required.
Flexibility to support outside usual hours if required.
To deal with complaints or queries in a calm and professional manner and escalate when necessary.
A good decision maker, with the ability to use own initiative and work independently as well as a member of a team.

EXPERIENCE AND QUALIFICATIONS

A good standard of general education, including Maths and English.
Experience of Customer Service &/or Reception areas.
Experience in a client facing role involving basic IT and AV support.
Experience of the above in either a law firm (preferable) or professional services environment.

BENEFITS

Working from home 50% of the time
Cycle to work scheme
50% towards your gym membership
Bonus scheme
25 days holiday which will increase to 2 Loyalty awards

Job Details:

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Posted: about 2 hours ago

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Location: Sheffield, England

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Job Type: Permanent

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Salary: £ £24000 per annum per year
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Sector: HR & Business Support

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Contact: Lewis Walker

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Expiry Date: 17 March 2024

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Job Ref: LW/4396_