Pre Litigation Handler - Manchester, United Kingdom - EDAM Group

EDAM Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are
We are a nationwide team working towards and guaranteeing the same goal: helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

Fixing their car
Providing them with a replacement
Helping them recover their losses
Making them feel secure

How will you make a difference?

Reporting into the Litigation Team Leader, you will be the first point of contact for potential clients who have been involved in a road traffic accident, and who have received a hire vehicle.

You will be required to make contact with clients and sign them up to in order to represent them in relation to these losses.

You will also be required to obtain any outstanding documentation from various stakeholders in relation to the claim that would be required to commence legal proceedings.

You will also be responsible for issuing court proceedings for the outstanding losses in relation to the accident for the client and EDAM.

Full training to be provided.

What will you be accountable for?

Contacting potential clients by telephone to obtain full details of the accident circumstances.
Obtaining a detailed account regarding the use of the hire vehicle and their understanding of this.
Obtaining bank/credit card statements. Making enquiries regarding the client's financial status at the time of the accident.
Managing the claim from initial qualification to the commencement of legal proceedings.
Making initial contact with clients after escalation to litigation.
Making contact with other associated parties to the claim e.g. Clients own insurers.
Preparing files for litigation so that court proceedings can be commenced.
Managing a banking portal.
Reviewing financial reports obtained from the open banking portal and financial organisations.

How will you make it happen?

Problem Solving
Decision Making
Planning & Organisation
Responding to Pressure and Change
Communicating and Influencing
Building and Managing Relationships

Benefits & Rewards:

25 Days holiday + bank holidays
Hybrid working
Pension scheme
Staff car scheme
Holiday buy scheme
Cycle to work scheme
Perkbox discounts site
Saving Scheme you save & we match

Football season tickets

Man Utd, Man City & Sunderland FC
Summer and Christmas Parties
Enhanced Maternity and Paternity
Healthcare cashplan
Enhanced sick pay
Free uniform
Employee assistance programme
Eye care vouchers

What guides us?
-
Empathy

We recognise and celebrate our differences
We Trust each other and demand a culture where mutual respect is a given
No one works harder for their customer

-
Driven

We share a common goal
We are driven to be the best that we can be, in all that we do
Innovation and the spirit to continuously improve are what keeps EDAM driving forward

-
Accountable

Accountability is both an individual and collective responsibility
Quality is a given
We own our mistakes and we celebrate our successes

-
Making it happen

We are dedicated to excellence in all that we do
My individual contribution makes a difference
We grow through the building and sharing of knowledge

We understand that we're stronger together

#oneteam
So if you have
EMPATHY, the
DRIVE and can take
ACCOUNTABLILITY -
MAKE it happen and click apply

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£25,000.00 per year

Schedule: