Customer Service Advisor - Surbiton, United Kingdom - Specsavers

Specsavers
Specsavers
Verified Company
Surbiton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Customer Service Advisor

Location:
Surbiton, London

Position:
Customer Service Advisor

Working Hours:
Part Time (Minimum 2 weekdays)

Salary:
DOE
Looking for something new and a varied role?

We are looking for a Customer Focused
Customer Service Advisor.

Great customer skills are essential for this role.

  • You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
  • Booking and confirming appointments
  • Appropriate direction of enquiries
  • The face of the store

What will success look like in the role?

  • Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
  • Appointment bookings are managed so that maximum numbers of customers are seen.
  • Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
  • Potential to become an Optical Assistant for the right person
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