Rental Hire Support Administrator - Warmley, United Kingdom - Power Electrics

Power Electrics

Verified Company

Warmley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE :
Rental Support

REPORTS TO :
Rental Manager

HOURS:
Full time (37.5 Hours per week)

LOCATION:
Bristol

JOB PURPOSE:

This is an exciting opportunity to work with the largest privately owned generator specialists in the UK.

You will work closely with the rental team, key tasks will include the preparation of quotations, maintaining various databases, producing rental paperwork.

This is a varied role and on occasions you may be required to work overtime.

KEY TASKS & MAIN DUTIES:

1. Answer telephone calls, take enquiries and problem solve all of customers' needs including off hires.

2. Produce hire quotes for new and existing clients regarding rental pricing data.

3. Communicate and liaise with assistant rental manager and rental manager daily for plant allocation and scheduling of work etc.

4. Liaise with the Accounts department with the opening of new customer accounts.

5. Ensure compliance with the Company procedures when receiving a customer(s) purchase order.

6. Ensure high value enquiries are passed on to the relevant Sales Manager in a timely manner.

7. Produce rental related paperwork (e.g. Job Sheets, Delivery and Off Hire Notes) in the absence of the rental administrator.

8. Maintain hire department purchase order register matching invoices to purchase orders as required in absence of the rental administrator.

9. Maintain various data bases surrounding telemetry systems in the absence of the rental administrator.

10. Maintain the depot availability database and daily returns in the absence of the assistant rental manager.

11. Carry out ad-hoc duties as required.

12. Comply with all aspects of the company ISO 9001:2015 (Quality) and ISO Environmental) procedures, proactively contributing to the company's continuous improvement programme.

SKILLS AND EXPERIENCE

1. Good organisational and communication skills required

2. Excellent telephone manner

3. Previous telephone sales or customer service experience required

4. Good IT skills, primarily Excel and Word

5. Ability to multi-task and work well under pressure

6. Ability to learn in-house systems

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£26,000.00 per year

Benefits: