Smart Metering Administrator - Nottingham, United Kingdom - Yü Group

Yü Group

Verified Company

Nottingham, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

Based in Nottingham, we are looking to expand our Smart Metering Team within our Operations Department due to continued success & growth and have created an exciting opportunity for Smart Administrator, ensuring an excellent standard of service is provided and maintained to our Yu Energy customers.

This role requires somebody to have a 'Can-do' attitude and transfer skills with a growth mindset.

Our company is growing at a rapid pace so it's an exciting opportunity to join an organisation which can offer a long-term future career.

Passionate and motivated people are the power behind our growth so we're looking to expand our team and you could be part of our success story.

What We Need from Yü:

Offer day to day support to Analysts, working to deadlines where necessary
Organise and sort data in spreadsheets and other systems to provide accurate and specific records, containing all relevant information to enable requests to be resolved to the timelines and standards required.
Understand and work to a written or verbal brief with mínimal supervision
Builds strong relationships with other teams across the business.
To develop and maintain a good understanding of the systems and processes, so that you can offer support on initial triage of issues raised
Maintain continuity of work by documenting & communicating required actions to management, identifying irregularities in processes & shaping continuing needs.
Provide Solutions to the broad range of written and verbal enquiries
To monitor, action and escalate any issue as appropriate in order to ensure the customer journey is completed in appropriate times & third parties are kept informed of the status of any escalations.

About Yü:

If you have what it takes, you could be just what we're looking for

Experience in a previous administrator role preferred but not essential
Analytical naturally curious, immaculate attention to detail and high standards of accuracy
Great communicator you have firstrate communication and interpersonal skills

Good Organisation

Able to organise own workload & plan ahead
Good verbal / numerical skills.
Ambitious you don't just want another job, you want a career opportunity
Motivated you have a "can do" attitude and love to see success
Team player you enjoy working closely with a team to help them develop
Flexible you're a strong team player who can adapt as the role and business develops
Confident in handling written correspondence
A right first time and continuous improvement attitude to all internal process and procedures and that of external stakeholders.

Yü Come First:

We have a wide range of benefits for our employees including:

24 days annual leave + bank holidays
Holiday buy up to 5 additional days
Day off on your birthday
Employee Assistance Programme
Annual salary review
Learning and development opportunities
Free car parking
Enhanced paternity, maternity and adoption policies
Yü made a difference Awards
Travel Loan Scheme
3 days additional annual leave if you get married/civil partnership etc.
Appointment allowance
Long service recognition
Refer a friend payment
New modern facilities
Death in service and critical illness cover
Plus, many more

YUIndeed

About Yü Group:

Yü Energy are one of the UK's fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.

On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.