Operations Reporting - Swiss Cottage, United Kingdom - DB Arriva

DB Arriva
DB Arriva
Verified Company
Swiss Cottage, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Operations Reporting & Analysis Specialist

London / Hybrid
Arriva Rail London are looking for a Operations Reporting & Analysis Specialist to join our team.

Based from our London office in Southwark, but providing the opportunity for flexible working, the purpose of this role is to support the Operations Director and Operations Leadership Team to create a data-driven, insight led culture of continuous improvement.


We are looking for someone who is passionate about improve business efficiency by ensuring that all key business processes are supported by clear performance metrics.

You will be responsible for leading on reporting, analysis and review of key departmental metrics on a periodic basis and support the identification, development and delivery of associated improvement plans.

Govern the Driver Resource Plan and undertake all internal and external reporting on driver resource position and support the identification, development and delivery of driver efficiency improvements, lead and on operational incident trend analysis, making recommendations to inform the safety improvement process.


This will be a fulfilling role where your data led insights will will have a direct impact on the quality of the services we deliver.

In this role you will truly be able to make a difference


Closing date: 3rd January 2023
Work with the Head Rosters and the Operations Managers to ensure that the data with regards to trainees, recruitment, establishments, turnover and laterals is processed in a robust an efficient manner

Ensure a clear resource plan is maintained for each depot through excellent management of the data inputs required

Ensure that the deployment of drivers within the resource plan meets the needs of the business in terms of an efficient and economical operation

Lead on the reporting, analysis and review of key departmental metrics on a periodic basis by owning Directorate level reporting routines, including: Driver Resource Plan KPIs, Balanced Scorecards, board reporting

Support the establishment of departmental level Key Performance Indicators and ensure that these are reported and reviewed at appropriate forums on a periodic basis

Support the identification, development and delivery of improvement plans to

Support the identification, development and delivery of driver efficiency improvements, including supporting review meetings such as the Driver Productivity Review with data and analysis reports

Undertake reporting and analysis projects as required by the Operations Director or other members of the Operations Leadership Team

Assist with Arriva Trains UK initiatives as needed

Lead on operational incident trend analysis, making recommendations to inform the safety improvement plans by providing analytical insight into underlying trends

Experience of undertaking an analysis or reporting based role

Experience of data and trend analysis

Experience of establishing KPIs to benchmark performance and drive continuous improvement

Experience of using data and metrics to influence business owners and departmental managers to take action to improve trends and results

Knowledge of root cause analysis and business improvement methodologies

Knowledge of rail or related transport sector is desirable but not essential

Highly organised and self-motivated with ability to work under own direction

Excellent IT literacy - including advanced Excel and Power BI

Good data literacy

Effective and persuasive written and verbal communication style

Ability to organize own workload and meet deadlines


At Arriva Rail London, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.


We offer a competitive salary and benefits package, a culture of respect, challenge and innovation - with excellent opportunities for growth and development.


Our benefits include:


  • Free Travel for you and a nominated person at your address on TfL Network this alone worth total £5,200 per annum
  • Discounts on European rail services after 1 year of service
  • Free travel on Arriva branded rail services around the country
  • 75% discount off of season tickets on other Train Operating Companies
  • Arriva Village web based discounts on various products/services on the high street
  • At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success._
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